Shipping Policy

Eligible products may receive free ground shipping to destinations within the 48 United States. Excluded items from free shipping are: Large Octagons and Crash pads. Due to the size and cost of shipping for these items an additional handling charge is included.

These orders will ship by the carrier of Kenmissyr, LLC’s choosing, which may be FedEx, the USPS, or another appropriate service. Unfortunately, we do not ship internationally to Alaska, Hawaii, Puerto Rico, or other US Territories.

 

We ship Monday - Friday except on major holidays. Most orders are processed and shipped out within 2 business days if placed before 9am EST. Placing an order after 9am EST could take 3 business days to process and ship. Most orders ship FedEx Ground, although a few smaller items are shipped through USPS First Class.

*Please Note: Medium & Large Octagons Crash Pads are not eligible for free shipping due to size. 

 

Kenmissyr, LLC does not guarantee same-day order processing regardless of the shipping service level purchased.