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Orders ship out within 2 Business Days

General FAQs

What is the difference between your gymnastics tumbling mats and your exercise mats?

Our tumbling mats have a firm Cross-linked Polyethylene foam core, whereas the exercise mats have a softer foam core. Tumbling mats need to be firm so they can provide a stable surface while practicing gymnastics. Chances of rolling an ankle or spraining a wrist are higher if the mats are too soft. Our exercise mats include carrying handles and are designed to be used for personal exercises such as sit-ups, push-ups, and stretches. Since the foam is softer than the tumbling mat, the exercise mat is more comfortable to sit and lay on. Both the tumbling mat and the exercise mat are wrapped in a durable 18 oz. vinyl cover and are constructed to withstand a variety of uses.

Do you offer other sizes than what is shown on your website? 

Sorry, we do not offer custom sizes, except in our heavy-duty pole and wall padding.

What size mat should I get for my gymnast?

We have a size guide for our octagons and inclines so please follow those. Our balance beams are for younger gymnasts who are just learning balancing skills. The tumbling mats can be used for all ages; thickness and length are your personal preference for your gymnast.

Can your tiles be used outside?

We do not suggest outdoor use as they do not work on uneven surfaces and the foam colors will fade over time.

Can your tiles be used as a base for my temporary outdoor swimming pool?

We do not recommend our tiles for outdoor use although customers have used them underneath their temporary pools. These customers did not mind that the sun faded the tiles, and that the heavy pool eventually made them warp. They typically discarded them when they took their pools down for the winter.

Are your tiles good for heavy weights?

We do not recommend our foam tiles for heavy equipment or dropping weights on them as both will cause permanent indentions. If you need something heavy duty, call us for a quote on our commercial rubber flooring or our PVC tiles.

Can your tiles be used with pets?

We do not recommend them for pets because claws will leave permanent scratches on them. Many customers have used them for older pets’ comfort and others have used them for pet agility training only with the expectation they will need to be replaced as needed.

Are the tiles good for damp areas, such as basements?

Yes; they can be easily cleaned with soap and water and they air dry quickly.

Are the tiles waterproof?

They are water resistant.

Are your tiles safe for children?

We do not recommend our products for children ages 3 and under as they could be a choking hazard. Please note that the plastic wrap covering is also a choking hazard.

Do you offer samples?

At this time, we do not. You may purchase single tiles but please note you will need to pay for shipping on orders on $75 or less.

How do I clean your foam mats?

Wipe water, oils, or other fluids off with a wet, soft cloth. Air dry the wet mats.

How do I measure my floor to figure out how many tiles I need?

First, multiply length x width of your space. Example: if you have a room that measures 10 feet, 6” long x 10 feet wide, that equals 126” x 120” for a total of 15,120 square inches. Lastly, divide that number by 144 inches like this: 15,120 / 144 = 105 square feet. You can use our easy calculator on the foam tile product listings to figure out how many tiles you need for 105 square feet. Just click on “help me calculate.”

I know how many square feet I need, but how do I know how many tiles I need?

Divide your square feet by 4. For instance, 105 / 4 = 26.5, so round up to 27 tiles. We also suggest a 5% overage for mistakes, such as when trimming to fit.

How many borders come with your foam floor tiles?

Each tile comes with (2) border edges.

Do you sell extra border edges?

No.

Are all four sides interlocking like a puzzle?

Yes.

What do the bottoms of the tiles look like?

The bottom is smooth.

Do you sell transition strips for your foam floor tiles?

No.

My new mats don't match the shade of the mats I ordered from you a few years ago; why not?

We have improved our manufacturing process and older lots will not usually match newer products.

Do your foam tiles interlock with others I bought from another company?

No, every retailer has a different design.

Where is my order confirmation?

Our system automatically sends out an order confirmation email right after you check out with your payment method. Check your spam folder first. The most common issue is an incorrect email address was submitted. Contact us at hello@wesellmats.com and we can look your order up for you.

Do you price match from other sites?

We are a small, family owned business, so at this time we cannot. Make sure you sign up for our newsletter, follow our Instagram and Facebook pages for special monthly promotions!

Do you accept purchase orders?

Yes, email us at PO@wesellmats.com for a quote and attach your tax-exempt form (if applicable).

I'm a tax exempt customer, how do I provide documentation in order to avoid being taxed?

Please email your tax-exempt form to PO@wesellmats.com prior to ordering. We will send you a confirmation once we have it entered into our system.

How long does shipping take?

We process orders within 2 - 4 business days, however, the actual shipping time will vary depending on your location. Most products ship from North Carolina.

My tracking number shows that my package was delivered, but I don't have it yet; where is my package?

If your tracking shows it has been delivered but you don’t have it yet please contact customer service within 48 hours by email: hello@wesellmats.com or phone: 888-737-6287 (EST 9am-5pm Mon.-Fri.).

Do you ship internationally?

No.

Why don't you ship to Alaska, Hawaii, Puerto Rico, or other U.S. Territories?

Shipping typically costs more than the products. Our products can only be shipped to the lower 48 states within the continental United States.

Do you offer expedited shipping?

No.

What is your return policy?

Please click the link to view our return policy.

Do you have a Prop65 warning for CA residents?

Please click the link to view our Prop65 warning.