What is the difference between your gymnastics tumbling mats and your exercise mats?
Our tumbling mats have a firm Cross-linked Polyethylene foam core, whereas the exercise mats have a softer foam core. Tumbling mats need to be firm so they can provide a stable surface while practicing gymnastics. Chances of rolling an ankle or spraining a wrist are higher if the mats are too soft. Our exercise mats include carrying handles and are designed to be used for personal exercises such as sit-ups, push-ups, and stretches. Since the foam is softer than the tumbling mat, the exercise mat is more comfortable to sit and lay on. Both the tumbling mat and the exercise mat are wrapped in a durable 18 oz. vinyl cover and are constructed to withstand a variety of uses.
Do you offer other sizes than what is shown on your website?
Sorry, we do not offer custom sizes, except in our heavy-duty pole and wall padding.
What size mat should I get for my gymnast?
We have a size guide for our octagons and inclines so please follow those. Our balance beams are for younger gymnasts who are just learning balancing skills. The tumbling mats can be used for all ages; thickness and length are your personal preference for your gymnast.
Do any of your products contain lead?
None of our products contain lead.
Can your tiles be used outside?
We do not suggest outdoor use as they do not work on uneven surfaces and the foam colors will fade over time.
Can your tiles be used as a base for my temporary outdoor swimming pool?
We do not recommend our tiles for outdoor use although customers have used them underneath their temporary pools. These customers did not mind that the sun faded the tiles, and that the heavy pool eventually made them warp. They typically discarded them when they took their pools down for the winter.
Are your foam tiles good for heavy weights?
We do not recommend our foam tiles for heavy equipment or dropping weights on them as both will cause permanent indentions. If you need something heavy duty, call us for a quote on our commercial rubber flooring or our PVC tiles.
Can your tiles be used with pets?
We do not recommend them for pets because claws will leave permanent scratches on them. Many customers have used them for older pets’ comfort and others have used them for pet agility training only with the expectation they will need to be replaced as needed.
Are the tiles good for damp areas, such as basements?
Yes; they can be easily cleaned with soap and water and they air dry quickly.
I'm using your EVA foam tiles in my garage. Can I drive my car or other vehicle on them?
No, we do not recommend parking or driving on them.
Can I have foam tiles shipped directly to a trade show?
We are happy to ship mats to a trade show. We ask that you contact us directly at 888-737-6287 to place your order over the phone. We have found that there are often time sensitive details that need to be included in the order notes for our warehouse. There is also typically additional information that needs to be placed on the package(s) for the convention center. We look forward to assisting you with your trade show shipments!
Are the tiles waterproof?
No they are not waterproof.
Are your tiles safe for children?
We do not recommend our products for children ages 3 and under as they could be a choking hazard. Please note that the plastic wrap covering is also a choking hazard. NEVER LEAVE CHILDREN UNATTENDED. Always use with adult supervision. Prior to using, inspect the product. Discard product at the first sign of damage.
Do you offer samples of your foam tiles?
Yes! We provide up to (3) samples per customer. Each foam tile style offers an option for free samples, right below the "add to cart" button. There is a flat $4.00 shipping fee plus sales tax where applicable. Sorry, we cannot provide samples for PVC tiles or custom 100% rubber products. Sales, promotions, and coupon codes are not applicable on samples.
How do I clean your foam tiles?
Clean tiles with liquid dish detergent, warm water and a soft cloth. Rinse tiles and allow to completely air dry before putting back down on the floor.
How do I measure my floor to figure out how many tiles I need?
First, multiply length x width of your space. Example: if you have a room that measures 10 feet, 6” long x 10 feet wide, that equals 126” x 120” for a total of 15,120 square inches. Lastly, divide that number by 144 inches like this: 15,120 / 144 = 105 square feet. You can use our easy calculator on the foam tile product listings to figure out how many tiles you need for 105 square feet. Just click on “help me calculate.”
I know how many square feet I need, but how do I know how many tiles I need?
Divide your square feet by 4. For instance, 105 / 4 = 26.5, so round up to 27 tiles. We also suggest a 5% overage for mistakes, such as when trimming to fit.
What tools do I need to trim the tiles to fit my space?
Only use a utility knife with a fresh, sharp blade. You will also need a metal straight edge. To prevent accidents we suggest you wear safety gloves and safety goggles while cutting.
How many borders come with your foam floor tiles?
Each tile comes with (2) border edges.
Do you sell extra border edges?
Are all four sides interlocking like a puzzle?
What do the bottoms of the tiles look like?
The bottom is smooth.
Do you sell transition strips for your foam floor tiles?
My new mats don't match the shade of the mats I ordered from you a few years ago; why not?
We have improved our manufacturing process and older lots will not usually match newer products.
Do your foam tiles interlock with others I bought from another company?
No, every retailer has a different design.
Do your wood grain, multipurpose, carpet top, rubber top, diamond plate pattern tiles all interlock?
No, every style is unique and are not interchangeable. We also do not suggest interlocking various thicknesses with each other as they will cause an uneven surface.
Where is my order confirmation?
Our system automatically sends out an order confirmation email right after you check out with your payment method. Check your spam folder first. The most common issue is an incorrect email address was submitted. Contact us at firstname.lastname@example.org and we can look your order up for you.
Do you price match from other sites?
We are a small family owned business and cannot price match at this time.
I purchased my product yesterday, but I see that the same product is on sale today. Can I get a refund for the difference?
Sale pricing and coupons may not be redeemed retroactively. No rainchecks.
Do you accept purchase orders?
Yes. Visit our Tax Exempt Page and complete the required information prior to ordering. Be sure to attach your tax exempt document if applicable. Please note that we only accept POs from schools and government agencies.
Do you offer buy now, pay later options?
Yes, we offer Sezzle for orders over $100. Sezzle allows you to split your entire purchase into 4 interest-free payments over 6 weeks. They have their own terms. For more information, read our Terms of Sale.
I'm a tax exempt customer, how do I provide documentation in order to avoid being taxed?
Visit our Tax Exempt Page and complete the required information prior to ordering. Be sure to attach your tax exempt document! We will send you a confirmation once we have it entered into our system.
How long does shipping take?
We process orders within 1 - 3 business days, however, the actual shipping time will vary depending on your location. PLEASE NOTE: Due to current COVID-19 delays, delivery times may be a little longer than normal.
My tracking number shows that my package was delivered, but I don't have it yet; where is my package?
If your tracking shows it has been delivered but you don’t have it yet please contact customer service within 48 hours by email: email@example.com or phone: 888-737-6287 (EST 9am-5pm Mon.-Fri.).
Do you ship internationally?
Why don't you ship to Alaska, Hawaii, Puerto Rico, or other U.S. Territories?
Shipping typically costs more than the products. Our products can only be shipped to the lower 48 states within the continental United States.
Do you offer expedited shipping?
What is your return policy?
Please click the link to view our return policy.
Do you have a Prop65 warning for CA residents?
Please click the link to view our Prop65 warning.